Delivery and Payment
Delivery Charges A minimum delivery charge of ¥800 per box(up to 20Kg) will be added to every order under ¥50000.* Most orders will come within the ¥800 per box classification for delivery inside the Honshu area. Okinawa and Hokkaido deliveries will be charged at a minimum of ¥1500 per order.
Orders for ¥50000+ will be delivered free of charge within Honshu. Sweatshop Union covers 50% of the delivery charge to Okinawa and Hokkaido for orders over ¥50000 and 100% of the delivery charge for orders of ¥100000+
Pick up in person
Feel free to come into our workshop in Kitahorie,Osaka.* and pick up your order in person. We will call you as soon as your order is ready for pick up. *Please not that you are required to pick up your order at the latest 7 days after your requested date of pick up.Otherwise we will post the finished order at your expense via cash-on-delivery. Payment must be made in full either by cash or confirmed bank transfer before receipt of goods can be made.
All orders are sealed in cardboard boxes unless requested otherwise. Delivery Delivery across Japan Orders are delivered across Japan Seino Transportation or for time sensitive deliveries via Kuroneko Yamato. Both companies offer a cash-on-delivery service if this payment method is required. Delivery time Delivery time is usually 1 day after leaving our factory .For delivery to Okinawa and Hokkaido or other far-away locations an extra day or more is usually required.Please call for further details.
For time sensitive deliveries we will ship with Kuroneko Yamato.You can choose from the following delivery times Morning Afternoon Evening 10 – 12 am 12 – 14 pm 18 – 20 pm – 14 – 16 pm 20 – 21 pm – 16 – 18 pm – Many factors both forseen and otherwise can prevent your package from arriving when requested and although the delivery company will do its best, there are no guarantees. Particularly during the peak seasons of Golden Week and New Year, specified times cannot be honoured. Sweatshop Union cannot be held responsible if your package does not arrive within the times requested and appreciate your understanding on this matter.
Tracking your order
When shipping your order it is given a unique tracking number which we will email you once the package has been picked up by the carrier. Depending on which carrier has been chosen you can track your package then via the Seino Transportation online tracking service or Kuroneko Yamato online tracking service.
Payment – Bank transfers
We also accept payment via bank transfer. Once we can confirm the transfer has been completed, we will then ship your order using one of the above carrier services. Note: please be sure to meet the 3pm deadline for same-day transfers to avoid delays in shipping your order. The resulting transfer charge has to be covered by customer. Account details For security reasons we will not show Sweatshop Unions bank details online. If you wish to pay via bank transfer we will email you all the necessary details.
*A cash-on-delivery charge of ¥300 might be added in case this payment option has been chosen.